Internet ConnectionThe performance of NZCER Online ultimately depends on the quality of the school’s connection to the internet. Pods of computers and/or large, school-wide networks can compromise the reliability of individual computer connections. We recommend that schools monitor how effectively NZCER Online works within their own IT environment, and gauge the optimum group size which will enable effective use of the site at any particular time.
NZCER Online Browser Support
From time to time users can encounter technical issues relating to the browser being used to access NZCER assessments. For optimal viewing and security we recommend that you use Chrome or Safari and keep your browser version up to date.
If a browser fails to load a page correctly (it may be missing images or text) or you are getting an error screen due to internet connection issues, this can sometimes be corrected by reloading the page.
Click on Reload button next to address bar where you type in the URL or do searches. You will sometimes need to repeat this action.
Page loading times will usually improve when a test is repeated with a second group of students. This is because the computer retains graphics used by the previous user. Improved loading times do, however, depend on the cache settings for the computer and network.
Web Browser - Desktop
Chrome - latest stable versions
Safari - latest stable versions
Web Browser – Mobile
Chrome - latest stable versions on iOS and Android devices (size 8-10 inch) Tablets
Mobile Safari (iOS) - latest stable versions on iPad and iPad mini devices
If you are still having issues with browser, here are a few more things you can try:
Try an alternate browser.
Try an alternate computer in the same location.
Try an alternate location that has a different Internet Service Provider.
For further assistance contact us on firstname.lastname@example.org