Users can reset their passwords for their accounts in NZCER Assist by following the steps below:

Step 1: Go to NZCER Assist ( in your browser

Step 2: Click on Forgot Password

Step 3: Fill out the details of your email in the box

Step 4: Click on the box  I'm not a robot

Step 5: Click Request password reset

A password reset link will be sent to your email address

Step 7: Click on the link and reset your password

Your password will be reset.

Step 8: Login into NZCER Assist with your new account details and click Sign In

Please note: The Assist site supports on all Google Chrome browsers from 90's onwards.